Talking to the system

Do you ever call tech support, customer service or any of a number of automated systems and get the systems that don’t respond to button pushes any more? “Press 1 for English”

Now it’s, “Say English”

I hate those things!

I’m sitting at my desk, trying to cancel a credit card the other day. Not only did I have to say my credit card number out loud but then I had to say “Yes,” “No,” “None of those,” and who knows what else just to get to a real live person that would cancel my card.

Of they had to sell me on keeping the card, I stood firm and have now closed all but one of my credit cards. I’m keeping the last one because of the interest rate and I’m slowing moving the other balances to it. Little by little I’m getting there.

Anyway, I’m sick of these systems that try to seem more human by making us speak to them instead of just puching buttons, but instead cause us to repeat ourselves because they misunderstand something. Let me push a button, I’m a geeky person, buttons make me happy!

Customer service, it should service the customer, not the company.

How should I say hello again?

I’m back, at least for now. I’ve said many many times before that I’m back and that the long delays between postings is over, this time I mean it, for now.
I wondered when sitting down to write this post how I should write it, should I jump right in and continue on as if the last 3 and a half months hasn’t happened? Should I try to catch you all up on the entire summer? should I just give up and accept that the last post of this blog has long since been published and the 210,000 words I wrote over the last 8 plus years were the last I would write?
I think I’ll do a mix of all three actually. I’m not sure that I have it in me really to sit here at the keyboard and pontificate, procrastinate, and whine my way through post after post about everything and nothing.
Over the summer much has happened. So much has happened that I honestly can’t remember it all. I enjoyed my 20 pre-paid Indianapolis Indians tickets immensely, we went to 8 games I believe. All but the final game of the season was great. The final game, we scalped our tickets for less than 25% of the face value and had great ribs at Famous Dave’s.
Erin continues work on her house. It’s coming together really well and honestly looks amazing! When I first walked in to the house I wondered how it would ever be fixed again. She did it.
Work today was definitely different. Our monthly meeting was today, it was interesting to say the least. I think there might be some changes still forthcoming in the next little while that could affect us greatly. We are still on the cusp of either doubling our size or staying exactly where we are and just gearing up for the busy fall season that no one seems to ever understand except the 500 or so people that will buy new counter tops this year.
Things with me over all are pretty good to be quite honest. Erin and I started Dave Ramsey’s Financial Peace University this fall. While we have only been to one class thus far, I feel like we are making progress in our relationship and with our money. It’s about taking control of your money, tell it what to do instead of being told by it what to do. My goal is to have my $1000 baby emergency fund completed before the class is over in December. I have also called and reduced my credit card interest rates and actually canceled 2 of them. The others will follow soon I’m sure. I have a quickie budget finished and actually have started taking it a step further. I realize that I am very lucky to be where I am today, my problem has always been that I didn’t have a plan for my money. Now I’m working that out and want to be ahead from now on.
So that was pretty much all over the place. I promise you no less in my future posts. Hopefully you’ll be back to read this soon before I post again.

Day 3

Another boring day. Went to work, took erin to the body shop to get her car worked on. Went to the “other job” worked for a few hours, crapped out a miracle and made them all happy. Went to school, sat around for a bit, went to class. Remember all that cryign I did about this paper I had to write for marketing, yeah totally didn’t have to talk about it today… CRAP!

After school, Ben and I got a free pizza from Domino’s, something about filling out an app for a credit card then you get a free pie. Ben did it, used all kinds of bogus info, we got pizza, it’s all good. We went to starbucks after that and played poker with the guys. good times… i’m tired

Why did I get out of bed?

OK so today I got up bright and early at 6, I had to get to work early, plus I wanted to take some time this afternoon to get some new clothes for school. Turns out, I should have just stayed in bed.
First thing off, someone else was in the shower, so I had to wait around for them to get done so I could get in. Shower, done. Breakfast, done. Out the door, in the car. Driving to work in the rain, what could be more fun? I got into W-field, stopped at the Post Office to check the mail, woo hoo, got my new cell phone holster. Into work, nothing much going on here, fixed a computer that was jacked up in 10 sec.
Then the fun begins, I headed off around lunch time to Carmel to get some jeans… Clay Terrace, hub of capitalism for every young suburbanite in Central Indiana. I head for AE, thinking “Hey they might have a clearance or something.” Of course they didn’t, but none-the-less I found a pair that I liked, actually they were one size smaller than I thought I would need, so that had me feeling better about myself overall.
Once I left there, I went to Aeropostale, the place that used to be the best place to find a bargain on stuff like jeans, hoodies, and t’s. Not the case anymore, Aero wanted the same price for jeans that AE did, not cool.
Also on a side note, never wear your Doc’s to try on jeans, you have to untie them, unlace them a bit, and then do the reverse once you’re done trying stuff on. I could have saved like 15min. had I just worn tenny’s today.
Anyway, off to Old Navy for more basic bargain hunting. Cripes, every mom and little kid was there. I mean all of them. I had one lady in the doorway, going through her purse looking for God-knows-what for her screaming bratty bastard kid. Then I finally get inside, the place is a nightmare.
I quickly scour the aisles for stuff I might want, jeans 2 for $40, good enough. I grab two of my size and dart for the fitting rooms, cause although I hate trying stuff on, I really hate taking stuff back. Every freakin’ aisle was jammed with more screaming kids and more moms just parking their carts in the aisles. I don’t mean the big main aisles either, no no no, they parked in the in-between aisles that you use to avoid bastard screaming kids and their cart toting moms. I mean really, who needs a cart at Old Navy? It’s not like you’re stocking up on jeans, polos, and a 64 count of Charmin two-ply. Its clothes, use your freakin arms!
Finally in the fitting room also heavy a shirt I saw while trying to get around moms with carts, the shirt fits, the pants don’t, too big again!
I get out of the fitting rooms, get the right size of pants and head for the checkout. A freakin’ gymnastics group must have been in the store cause 3 damn brats are running around climbing on everything including one that was swinging his arms and hit me. I gave him “the look” and he was quickly scurried away. Finally the mom-who-doesn’t-pay-attention-to-her-bastard-gymnast-arm-swinging kids got her crap and headed out. A cartwheel was performed on the way down the checkout line. I just wanted to scream!
I greet the cashier after being greeted. Thinking I’m home free. Wrong. Remember those jeans 2 for $40. Yeah, that’s non-clearance only, not mentioned on the sign anywhere. But that wasn’t really the problem here’s the problem. I got a pair of jeans for $29.50 and a pair marked $19.99 (clearanced from $24.50). I just wanted to pay $40 and get 2 pairs. I finally had to show the guy (he probably has or was a bastard arm-swinging gymnast child) that $29.50 + $19.99 was less than $40 and that he should knock off $9.49 to make it square. “But it’s on clearance” he said, “The non-clearance pair over there (exactly the same pair of jeans sans a pink sticker) is more and I just want 2 for $40.” I finally won. Of course I first had to refuse to sign up for an Old Navy charge, cause we all need a credit card to every freakin’ store. Isn’t one Visa/MC good enough anymore? 10% off of $50 isn’t worth the time it would take me to figure out how to cancel the piece of crap card anyway.
Out of Old Navy, headed back to work. Raining like a mofo. Stopped at Wendy’s for some lunch. The line was a mile long, but I waiting patiently. I should have heard them all whispering “sucker!” after finally arriving at the clown face thingy to order. I was greeted not with, “Hi, may I take your order?” but instead I got “Hi, Welcome to Wendy’s home of some stuff and we are currently featuring something else, would you like to try a frosty or a value meal today” Me: after awaking from my nap, “No, thanks” Just a Spicy Chicken add ketchup and mustard. “Would you like to make it a value meal?” “No, Martha, I want chicken on a bun, with ketchup and mustard, no fries, no drink, can you handle that?” I pulled forward, paying with my credit card, the Visa one, not the Wendy’s/Old Navy/AE/Best Buy/whatever else company always wants you to get their freakin credit cards, the man who took it looked like he was trying to memorize the numbers so he could buy Russian anime porn on the ‘net later tonight. I uneasily accepted it back and headed to the next window. Before I could even stop the car, my food was thrust upon me like some kind or Orwellian assembly line. My coke quickly followed. I headed back to work.
They didn’t get the chicken right!
Defeated by the whole of society, I decided to spend the rest of the afternoon playing with this site and just jackin’ around in general.